What is Loyal Techs?
In home tech support provided by fully vetted and tested local IT professionals. We offer remote and on-site support for Windows, macOS, Android, iOS, and Smarthome devices at the push of a button.
What if I have a problem with my service?
If you have any problems with the work performed, technician, or payment, please submit a dispute in app, contact us via the form at the middle of this page or give us a call between 9:00am-5:00PM EST.
What is your cancellation policy?
You can cancel any app booking request free of charge for up to 10 minutes. After 10 minutes, a fee of $9.99 will be charged. If the tech has started service and you cancel, you will be charged a 1-hour minimum + any additonal time the technician has been working.
How do I book a tech?
Booking a technician is very easy.
What about tips?
Feel free to thank your tech with a tip in app once service has been completed. 100% of tips go to the tech.
How does pricing work?
In Home Support: $99.99/hr with 1 hour minimum